Home > Delivery HOW DO I PLACE AN ORDER Go to the product page that you wish to order. Choose either to check out using Paypal or Google Checkout. Google Checkout The basket is continuously in the top right hand corner of the website. You can browse the site and add items to this basket Paypal Checkout Add items to the Paypal basket where indicated on each product page. The Paypal basket can be viewed at any time by clicking on any of the View Basket buttons. Please note that the Paypal and Google check our systems are different, so please choose only one system to use to add items to your basket. Both systems are secure, so please don't worry. CAN I RETURN AN ITEM IF I DON'T WANT IT? Yes, please see returns.html. WHAT DO I DO IF I HAVE A COMPLAINT? Email customerservices@buybuybicycles.com with details of your complaint.